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City Services & COVID-19

Wauwatosa routinely plans, trains, and exercises with partner agencies on responses to pandemics or infectious diseases. We are monitoring developments related to COVID-19 as they happen. Learn about city services available online or by mail.

Curfew in Place

There is a state of emergency and a curfew in place for the City of Wauwatosa. Read more.

 

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Re-Opening City Buildings

We're implementing guidelines to re-open safely. We encourage you to check out which city services are online
Post Date:05/19/2020 2:00 PM

plexiglass Starting May 26, 2020, the public can access City Hall to conduct in-person business with the city. We are following the State of Wisconsin’s Guidelines to safely reopen our buildings, provided by the Wisconsin Economic Development Corporation.

Here's what to know about City Hall:

  • Please don't come into the building if you are sick. There are many city services available online, such as paying a water bill, searching for property information, looking up your garbage, yard waste, or recycling schedule, or submitting a service request.
  • Use the secure payment depository to make a payment (or use online payments or mail). The secure payment depository is located outside of City Hall near the employee entrance. Follow the signs in the parking lot to locate the secure payment depository.
  • Please have patience as we sanitize counters between uses to protect you, our team, and our neighbors.
  • We've added plexiglass barriers and signs to remind people of physical distancing.
  • If applicable, schedule an appointment with a city employee. We are continuing telework for some of our city staff during this time. Search the employee directory or submit a general request to be connected with a staff member. Most information can be provided at the front counter, but if you need an in-person meeting with a building inspector, for example, we recommend scheduling an appointment.

Other City Buildings:

  • Public Works' building will re-open on May 27.
  • The Fire Department's buildings are open for required services, such as permits or to buy a lock box. At this time, we are limiting tours or other public education. Call ahead to speak with Fire Department staff: (414) 471-8490
  • The Police Department's building will be open, but locked, to control the number of people entering.
  • At this time, the library is not open to the public, but they are continuing curbside service of library items. Contact the Wauwatosa Public Library for more information.
  • The Wauwatosa Senior Center (both in the Muellner Building at Hart Park and in the Lower Civic Center at City Hall) is still closed.
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