Dockless electric scooters will once again be available in Wauwatosa for the 2026 season, offering residents and visitors a convenient and sustainable way to travel short distances throughout the city.
Following approval by the Board of Public Works, Lime will relaunch its scooter program beginning Wednesday, April 1, with a gradual rollout of approximately 125 scooters by early April. Scooters will be placed throughout the community in public right-of-way areas, with care taken to avoid obstructing pedestrian travel. Additional scooters may be added throughout the season based on demand.
The City’s Dockless Scooter Program is designed to improve mobility, reduce reliance on motor vehicles for short trips, and enhance connectivity to destinations across Wauwatosa. At the same time, the City has established clear operational requirements to ensure scooters are used safely and responsibly, including proper parking, maintenance standards, and timely response to issues.
How to Report a Lime Scooter Issue
Lime provides multiple ways for users and residents to quickly report concerns such as improperly parked scooters, damaged equipment, or other service-related issues. Reporting directly to Lime is the fastest way to resolve most concerns.
Residents can contact Lime through the following methods:
- Email: help-milwaukee@li.me
- QR Code: Scan the “Report an Issue?” code located on each scooter
- Phone: 1-888-546-3345 (24/7 customer support)
- Mobile App: Submit a request through the Lime app by selecting “Help”
Lime is required to maintain a 24/7 customer service system and respond promptly to reported issues, including relocating improperly parked scooters and removing unsafe equipment.
City Support if Needed
If a concern is not resolved satisfactorily through Lime’s customer service, residents can contact the City of Wauwatosa Department of Public Works for additional assistance:
The City will work with Lime to ensure compliance with program requirements and address any ongoing concerns.
As the program returns for the 2026 season, residents are encouraged to ride safely, follow local rules, and report any issues to help keep Wauwatosa’s streets accessible and safe for everyone.
