Frequently Asked Questions

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Here are some of our most frequently asked questions and answers. Do you have a question that isn't on the list? Let us know so we can answer it for you. 

Expand/Contract Questions and Answers

  • How and where can I dispose of prescription drugs?

  • How early can I claim a spot on North Avenue to watch the parade?

  • Do rats carry any diseases?

  • How can tenants help prevent rodent problems?

  • What does the City of Wauwatosa do about rats?

  • How can I prevent rats from becoming a problem on my property?

  • I saw a rat in my home/yard. What should I do?

  • How do I know if I have rats on my property?

  • I noticed mulch and dirt by Drop Off Center. Is there a charge to purchase?

  • Can moving pods/containers be placed curbside on the street?

  • What is lead and how are we exposed to it?

  • How do I know if my property has a lead water supply line?

  • Is exposure to lead a health concern?

  • What is the Wauwatosa Water Utility doing to replace lead services?

  • What can I do to reduce lead in my tap water?

  • Are there filters certified to reduce lead?

  • How can I test for lead in my water?

  • Where can I get more information about lead and water?

  • How often can I hold a rummage sale?

  • Can I park my car on the street overnight?

  • How do I pay a ticket?

  • Where do I go for Municipal Court, and when is it held?

  • How do I make an Open Records Request?

  • Does the Wauwatosa Police Department offer fingerprinting services?

  • If I have a minor car crash, should I still call the police?

  • What should I do with old or expired medications in my home?

  • If I lock my keys in my car, can the Police Department help me?

  • How do I find out about registered sex offenders in my community?

  • What should I do if my pet runs away?

  • Are Wauwatosa Police officers required to be Wauwatosa residents?

  • How many officers and support staff are on the Police Department?

  • Are there always officers on patrol?

  • What are the hours and phone numbers for the Police Department?

  • Where is the Wauwatosa Police Department located?

  • What do you accept at the Drop Off Center?

  • When will the new tax rate be available?

  • What are my options to pay my tax bill?

  • Can I obtain a copy of my tax bill from the website? Or a receipt?

  • How do I change my name or address on my tax bill?

  • Where is the night deposit located?

  • What are the credits that are applied to my tax bill?

  • How can I claim the lottery credit?

  • What is the assessed value of my property?

  • Why is the Assessed Value different from the Fair Market Value?

  • Where can I pay a delinquent tax bill?

  • How can I change my name or address on my water bill?

  • Can I pay my water utility bill online?

  • What information do you need from me to license my pet?

  • Do I need to license my cat if it only stays indoors?

  • Is my water safe to drink?

  • How do you know how much water I use in my home?

  • Can a utility forgive or forego a late payment charge?

  • My drinking water looks cloudy when it comes out of my faucet and then it clears up. Why is that?

  • How do I find out which positions are available and how do I apply for a job?

  • Can I get legal advice from the City Attorney?

  • How do I find the Wauwatosa Municipal Code online?

  • What is the procedure for discussing citations with the City Attorney before I go to municipal court?

  • How can I stop vendors from leaving flyers and papers at my mailbox or doorway?

  • What's the difference between a city tree and a private tree?

  • The snowplow damaged my mailbox. What can I do?

  • What should I do if my sewer backs up?

  • Are there always officers on patrol?

  • How do I apply for a block party permit?

  • What is a false alarm and why is there a penalty?

  • What should I do if my contractor did not obtain a permit?

  • Can I do construction work myself or must I hire a licensed contractor?

  • If I do not need a permit, may I construct my project however I want?

  • Do I need a permit to construct a basement rec-room?

  • Do I need a permit to construct a fence and are there any requirements?

  • Do I need a permit to re-roof my home?

  • Do I need a permit to re-side my home?

  • Do I need a permit to construct a storage shed?

  • Do I need a permit to replace my water heater?

  • Do I need a permit to replace my windows?

  • I want to remodel my kitchen. What permits will I need?

  • I want to replace the light fixtures on the outside of my home. Do I need an electrical permit?

  • I want to replace the faucet on my kitchen sink. Do I need a plumbing permit?

  • I want to install a new dishwasher. What permit do I need?

  • I want to install a hot tub. What permits do I need?

  • I did work without the required permits. Now I want to sell my house but the real estate condition report indicates I must disclose this information. What are my options?

  • My neighbor's yard is a mess. Can the city force them to clean it up?

  • Do I need a permit to discharge my downspouts and/or sump pump to an underground pipe system?

  • Where can I discharge my downspouts and/or sump pump?

  • Where are my property lines?

  • What is the zoning classification of my property?

  • What are the setback requirements for my property?

  • Does the City have home occupation regulations?

  • What is the purpose of the Comprehensive Plan?

  • When are the Wauwatosa Health Department immunization clinics?

  • What do I need to do to obtain a food or restaurant license?

  • How can I get a tuberculosis (TB) skin test administered?

  • How do I dispose of syringes and sharps?

  • How do I get my driver's license reinstated?

  • Can I reschedule a court date?

  • Can I burn items outdoors?

  • How can I get a copy of a fire or ambulance report?

  • When are absentee ballots available?

  • I'd like to replace my lead lateral. What does that involve?

  • Is the proposed vehicle registration fee being used to balance the budget?

  • What kind of special assessment can I expect?